ASK OUR TEAM

Contact the basement flood-protection team

Use the short form for scheduling, service questions or project guidance. For urgent flooding or sewage, call now.

Prefer to talk?Call 416-710-0905

A real person reviews the request.
Private plumbing service—not a municipal office.
No obligation to proceed with work.

Secure request

Tell us about the property

416-710-0905

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First name or preferred name *

Phone number *

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Property type *

What is happening? *

Service or next step *

Timing / urgency

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Best time to call

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Usually reviewed during business hours.

Active flooding or sewage? Call immediately rather than waiting for the form. 416-710-0905.

Call our team416-710-0905Best for urgent questions or scheduling.Email usinfo@basementflooding.caInclude your address, neighbourhood and a short description.

HELP US UNDERSTAND THE HOME

What to tell us

Where you saw the water or sewage
When it happened and whether it followed rain
Whether you have a sump pump or backwater valve
Your Toronto or Markham neighbourhood

Homeowner speaking with a flood-protection professional

Published by BasementFlooding.ca / Ouellette Plumbing & Drains. Updated July 23, 2026.Final recommendations depend on the property, existing plumbing and an appropriate assessment.Our content standards →

Contact the basement flood-protection team

Tell us about the property

What to tell us

Tell us what is happening.