RESOURCES
Helpful information before you choose the work.
Understand the systems, the municipal process and the questions worth asking before a project begins.
START HERE
Useful guides for homeowners and property managers.
Use these pages to understand the problem, compare protection systems and prepare useful questions before calling.
PROGRAM GUIDES
Use the guide for the correct municipality.
Toronto and Markham have different program rules. Review the page that matches the property location.
Start with the cause, then choose the work
For helpful information before you choose the work., the first step is to document when and where water appears. The assessment should connect visible symptoms to the sanitary sewer, foundation drainage, sump system, downspouts and site grading.
Ask for a clear explanation of the proposed solution, system limitations, applicable permits or inspections, and the records required before relying on a municipal rebate.
Useful next steps
Published by BasementFlooding.ca / Ouellette Plumbing & Drains. Updated July 23, 2026.Final recommendations depend on the property, existing plumbing and an appropriate assessment.Our content standards →